Privacy Policy
1Information We Collect
1.1 Information You Provide
- Account information: name, email address, password, and profile photo.
- Identity & payment: bank account details for Host payouts (collected via our secure payment processor).
- Listing content: garage descriptions, photos, pricing, and availability.
- Communications: messages sent via our in-app chat system.
- Support requests: any information you share when contacting our support team.
1.2 Information We Collect Automatically
- Usage data: pages visited, features used, search queries, and booking activity.
- Device data: IP address, browser type, operating system, and device identifiers.
- Cookies and similar tracking technologies (see our Cookie Policy for details).
1.3 Information from Third Parties
- Payment processors: transaction status and limited payment metadata (we never receive or store full card numbers).
- Email service providers: delivery status of transactional emails.
2How We Use Your Information
- To create and manage your account.
- To process bookings and facilitate payments between Mechanics and Hosts.
- To send booking confirmations, receipts, and transactional emails.
- To display listings and power search functionality.
- To detect, investigate, and prevent fraud or abuse.
- To improve and develop the Platform through usage analysis.
- To respond to support requests and resolve disputes.
- To comply with legal obligations and enforce our Terms & Conditions.
3How We Share Your Information
3.1 Between Users
When a booking is confirmed, limited profile information (name, profile photo) is shared between the Mechanic and Host to facilitate the booking. Your full address and payment details are never shared with other users.
3.2 Service Providers
We share data with trusted third-party providers who assist us in operating the Platform, including payment processors, email delivery services, error monitoring tools, and hosting providers. These providers are contractually bound to protect your data and may not use it for their own purposes.
3.3 Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Garage4As, our users, or the public.
3.4 We Never Sell Your Data
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.
4Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. After account deletion, we may retain certain information for up to 90 days for fraud prevention, legal compliance, and dispute resolution. Financial transaction records may be retained longer as required by law.
5Data Security
- All data is encrypted in transit using TLS/SSL.
- Payment data is handled by a PCI-compliant payment processor and is never stored on our servers.
- Access to personal data is restricted to authorized personnel only.
- We use industry-standard error monitoring and intrusion detection tools.
While we take security seriously, no system is completely secure. We encourage you to use a strong, unique password for your account.
6Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your account and associated personal data.
- Objection: Object to certain types of processing, such as marketing communications.
- Portability: Request a copy of your data in a machine-readable format.
To exercise any of these rights, contact us at support@garage4as.com. We will respond within 30 days.
7Cookies
We use cookies and similar technologies to operate the Platform, remember your preferences, and understand usage patterns. For full details on what cookies we use and how to manage them, please see our Cookie Policy.
8Children's Privacy
The Platform is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
9Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a notice on the Platform. Your continued use of the Platform after changes take effect constitutes your acceptance of the updated Policy.
10Contact Us
For privacy-related questions or requests, please contact us at: